Shipping policy

Shipping Policy

Thank you for shopping with Devika Aroma Spice.

Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Timeframes

  • Domestic Shipping (India): 3–7 business days

  • International Shipping: 7–15 business days (depending on destination)

Please note that delivery times are estimates and may vary due to external factors.

Shipping Charges
Shipping costs are calculated at checkout based on your location and order size. We may offer free shipping on qualifying orders.

Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

Customs, Duties & Taxes (International Orders)
International orders may be subject to customs duties, taxes, or import fees depending on your country. These charges are the responsibility of the customer.

Delays
We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances such as weather or logistical issues.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date) at:
sadhanagirme19884@gmail.com

We will review the issue and assist you with a resolution.

Contact Us
For any shipping-related questions, please contact us at:
sadhanagirme19884@gmail.com